DEPOSIT POLICY
A NON-REFUNDABLE, NON-TRANSFERABLE deposit is required for all initial appointments to secure time slot.
You will be allowed only ONE deposit transfer + reschedule. This request must be made a minimum of 24 hours before your scheduled appointment time. If you wish to reschedule your appointment a second time, you will need to pay another deposit.
If you show up to your appointment with a condition that goes against the contraindications list or if you disregard pre-care instructions, we have the right to cancel or reschedule your appointment. DEPOSIT WILL NOT BE REFUNDED.
If you no-call, no-show, you forfeit your deposit.
LATE POLICY
There will only be a 15 minute grace period for all appointments.
Please schedule your appointments accordingly and arrive in a timely manner. This includes accounting for traffic. Please GPS the studio address to get a good estimate on how far you are from us.
Anything passed 15 minutes will be considered a NO-SHOW and your appointment will be canceled. This is due to the fact that this cuts into my next appointment slot.
RESCHEDULE POLICY
All rescheduling requests must be made 24 hours prior to your appointment. Anything less will forfeit your deposit.
NO-SHOW POLICY
All no-shows will result in automatic forfeiture of deposit. You will need to pay another deposit and re-book your appointment.
I do ask to please respect my time and send a courtesy text if you do not plan to show up to your appointment.
GUEST POLICY
NO GUESTS
NO CHILDREN
The only exception will be translators/interpreters.